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Minutes of the Town Council Work Session held at 5:00 p.m. Tuesday, November 21, 2017 in the
Council Chambers of the Town Municipal Building at 42 First Street, N.W.
In attendance were:
Mayor: Robert N. Glenn, presiding
Councilmen Present: David L. Clark; Gregory C. East; Joseph K. Goodman,-
H.M.
oodman;H.M. Kidd; Lane R. Penn, James A. Radcliffe
Administration: Shawn M. Utt, Town Manager
Nichole L. Hair, Deputy Town Manager
Town Attorney Spencer A. Rygas, Town Attorney
Press: Brooke J. Wood, Southwest Times
Staff: Dave Hart, Parks & Facilities
Robbie Kiser, P.F.D.
David Quesenberry, Clerk of Council
Rebecca Reece, Finance Director
Gary Roche. P.P.D.
A.R. Anderson
Brian Cole
Jeremy Hodge
Jill Neice
James Puckett
Angie Trail
Others Present
D.P. Barnes
C.J. Dickerson
Mike Hudson
Suellen Palmer
Jamie Reynolds
Angela Viers
John McElroy
Dana Bishop
Kim Caudill
Dan Grim
Sarah Grim
Gary Martin
Sandra Miller
Mike Parmelee
Chris Phillips
John Saul
Karen Smith
Steve Miner
Mayor Glenn called the meeting to order at 5:00 p.m.
Following roll call, Mayor Glenn noted there were no modifications to the agenda and
welcomed those in attendance at the meeting.
Mayor Glenn then moved to the Consent Agenda (Item 5) concerning the Council work
session minutes of October 17, 2017. Mr. Penn's motion to approve the minutes was
seconded by Mr. Clark and approved by unanimous voice vote of Council.
Next item on the agenda (Item 6) was a public hearing on a Transportation Alternative Project
grant application for West Main Street. Mayor Glenn asked Mr. Utt for comments.
Mr. Utt said this was the final step for the Downtown grant through VDOT which would go
along with the $700,000 in CDBG funds recently awarded to the Town. He reviewed the cost
estimates of Phase I and Phase II of the proposed project noting that the estimated cost of
Phase I was $315,042.72 and the estimated cost of Phase II of the project for the next year
was $596,083.52. The project would complement the Downtown grant by assisting with
Page 1 of 11 /November 21, 2017
sidewalks, streetscape, trees, curbing and design work. He concluded by saying that the
Council had already taken the action necessary and that only a public hearing needed to be
held with the minutes provided to VDOT to document the public hearing.
Mayor Glenn then opened the public hearing at 5:04 p.m. to solicit comments concerning the
project. There being no comments received, Mayor Glenn closed the public hearing at 5:05
p.m. When asked if any further action of Council was necessary, Mr. Utt replied that all action
had been taken and all that remained was sending the minutes to VDOT.
Next item on the agenda was the presentation of the Employee Compensation Study (Item
7).
Mr. Utt introduced Mr. Steve Miner of Springstead, Inc. who wrote the Town's compensation
study included in the Council packet. Mr. Utt then turned the presentation over to Mr. Miner.
Following introductions, Mr. Miner, informed Council that the Town would not only get the
study, but also the tools, referred to as the SAFE system personnel software, to allow the
Town to make adjustments within the personnel system. Training on the system would be
made available to employees to allow changes in personnel records with the same tools that
created the study.
Mr. Miner said there were two basic elements of pay studies: (1) internal equity, dealing with
pay between positions in-house; and, (2) external equity, dealing with pay comparisons with
other localities. Studies were necessary due to the changes in market conditions and working
conditions. The underlying idea of a pay study, or market study he said, was to remain
competitive by determining the pay in other areas for similar work.
Pay studies he continued were beneficial in terms of employee morale, fairness and turnover,
which is an expensive issue to address. The Town study he noted found that the estimated
cost of turnover for a sworn officer's position was between $20,000 and $40.000.
The frequency of doing pay studies he said varies with the situation, but that conducting a
study every five to seven years is considered best practice. Given the previous economic
fluctuations, which affect positions in different ways, he felt it was prudent to occasionally
update the pay system to provide fair and equitable compensation and a competitive pay
structure.
One issue not often discussed, he noted, was the issue of compression, which can adversely
affect the pay system causing problems between older employees who have been in the
organization for a time and new employees, hired at a comparable or higher salary than the
older employees.
Mr. Miner briefly reviewed the methodology used by the study which included: meetings with
the Administration and Department Heads and orientation meetings with Town employees.
Collection of data for the study included classification descriptions; position evaluations;
salary and benefit information and data from "benchmark" localities. The information was
used in the development of a salary line and pay grades; assigning positions to pay grades
and development of implementation options.
Page 2 of 11 /November 21, 2017
Major findings of the study were
• Town employees' salaries are significantly less than comparable competitors.
• Minimum salaries were 25.88% below the average minimum salaries of other
comparative jurisdictions; 24.92% below the midpoint salaries; and 24.5% below
salaries at the maximum level.
• Approximately 40% of all employees are below the final recommended pay grades.
To address the salary issues in an affordable manner, the study suggested implementing a
solution over a three year implementation period starting with 90% of the market rate the first
year; 95% of the market rate for the second year; and 100% in the third year.
Mr. Miner also noted the study found some internal pay inequities. Regarding fringe benefits,
the survey found that the Town's fringe benefits were generally consistent with the
benchmark organizations, while health benefits were considered strong while being under the
average cost for this type of insurance.
Mr. Miner reviewed the "benchmark municipalities" from which data was received or gathered
through other sources. The responses received, he continued, were good enough that the
firm was comfortable with the results. The data itself was used to develop a new pay scale
that would be implemented over three years at 90%, 95% and 100% of the market rate,
which can be changed if desired, but were used as a starting point.
Mr. Penn inquired how the number of jurisdictions that replied affected the results. Mr. Miner
responded that the seven jurisdictions that responded were a statistically significant number
that constituted a good grouping. In addition, data was also gathered from an online source
comparing the Town's wages with wages of other localities in the region. The information
obtained showed that the results of the Springstead survey compared favorably with the
online resource.
Mr. Penn then asked for information on Appendix B.
Mr. Miner said the appendix showed the salary survey results given by position; number of
responses; full time equivalents; and the average salary midpoint for the position which
assisted in getting the spread of each pay grade. Following this column was the minimum,
midpoint and maximum salary for each position. The last columns represented the salary
data for the Town of Pulaski and how it related to the salary results. The three averages
given earlier for the average minimum, average midpoint and average maximum of Town's
salaries in comparison to the benchmark localities, were derived from this data.
Mr. Miner also reviewed the Salary Survey Comparison, which forecast the salary range for
Town positions in the third year of the compensation plan's implementation and where
salaries would end up, as a percentage of the market rate. The goal he continued was to
have the midpoint within ±5% of where the market rate was projected to be.
Springstead's recommendation, Mr. Miner continued, was a phased in approach based on
consultations with the Administration. With respect to a three year implementation, Mr. Minor
said that at the end of the period, the Town would not want to find itself still behind. The study
Page 3 of 11 /November 21, 2017
recommended that a 1.5% COLA be given in year 2 and year 3 of the implementation,
resulting in an additional 3% added in, to arrive at market value at the end of the third year.
Concerning the time of implementation, Mr. Miner said that other clients have different
implementation schedules. He strongly recommended that the Town hold to the suggested
implementation schedule because of the effect on the employees.
Mr. Miner then reviewed the pay scales which were developed in keeping with data supplied
by the Town. A general government pay plan was developed with forty pay grades with a 5%
separation between grades and a minimum to maximum spread of 60% within each grade.
He described the system as an open range system, not a step system, which is appropriate
for the times and allows for more flexibility.
For job evaluation under the new system, Mr. Miner discussed the SAFE system which used
nine compensable factors with a points system, to assist in ranking a position within the
organization.
Mr. Miner then addressed the general implementation options referred to in the PowerPoint
presentation as follows:
• Option 1 -Move to the minimum of the recommended pay grade to get all employees to
the minimum of the pay grade they are in. One problem was that salary compression
was not addressed.
• Option 2 -Move to the minimum or 2% salary increase whichever is greater. However it
still has a limited impact on salary compression.
• Option 3 -Consider years of service. Minimum salaries would be adjusted with a 0.5%
per year of service to adjust for service length. While personally preferred by Mr.
Miner, the drawback is that this option has the highest cost. However it does address
more strongly the salary compression issue.
• Option 4 -Initiate a phased in blended option over three calendar years (4 fiscal years).
The first year do Option 3 (years of service minimum salaries adjusted 0.5% per year
of service); the second year Option 2 (2% increase or minimum whichever is greater);
and the third year, Option 1(move all employees to minimum of recommended pay
grade). Mr. Minor reminded Council that a 1.5% COLA would be done in Year 2 and
Year 3.
The study's recommendations were: (1) approve the salaries referenced in Appendix D of the
study; (2) approve Option 4, the blended implementation approach and, (3) provide support
for the salaries for market adjustments and performance based merit increases. Mr. Miner
strongly recommended that the pay plan be maintained every year.
Mr. Penn noted the 1.5% annual COLA increase, which he said was hard to do. He added
that last year the cost of living increase was 0.5%, this year it was 2.0% and that he did not
come up with the figure of 1.5%. Mr. Miner replied that the indexes he consulted were from
1.4% to 1.7%, so he rounded it to 1.5%. This was consistent with one of the indices he
consulted that showed a cost of living increase of 1.5%.
Page 4 of 11 /November 21, 2017
Mr. Miner then reviewed with Council the expected cost of implementing the blended
approach. The timeline covered four fiscal years instead of three which should be of some
help to the Town. The total amount for Option 4 was $413,306.53 which should slightly
change with some needed adjustments to the data.
Mr. East asked how the numbers correlated concerning the hybrid plan, since the numbers in
the handout did not correlate with the numbers in the study. Mr. Miner responded that he did
not put all of the numbers together to prevent confusion. The way the model works, he
explained, required it be told what model is initially chosen to develop the numbers for Year 2
and Year 3. He noted that under the Year 1 (Option 3 chart), the salary difference between
current and proposed salary was $234,219.58 which was shown in the handout in Calendar
year 18.
Mr. East then asked about calendar year 19. Mr. Miner responded that Calendar Year 19 was
not in the report, but came off the worksheet. When the figures from Year 1 are entered into
the work sheet, depending upon the option chosen, the worksheet produces figures for other
options. In the case of the handout, by entering option 3's figures, the worksheet produces
figures for other options for the second year. By entering Option 3's figures, the cost of
Option 2 ($150,023.01) and Option 1 ($29,063.94), as show in the handout, were calculated.
Regarding administration, Mr. Miner added that the firm did not look at performance but at the
position itself. Localities he said were strongly encouraged to have a performance
management plan. The overall goal was to get employees to the midpoint salary within six to
eight years. Once at midpoint salary, the increases would slow down. Hopefully this would
lead to employees making the Town a career that would benefit the Town and the citizens.
In his concluding remarks, Mr. Miner said that he and his firm would remain available for what
was needed, since they desired to have the Town see the effort through and be satisfied and
happy with the product.
Mayor Glenn asked Council of there were any questions. Mr. Kidd asked if the
recommendation was for Option 4. Mr. Miner said Option 4 was what he developed based on
an "all things considered" approach. If more funds were available, he would recommend
Option 3 which would address compression but also have a higher price tag. At this point, he
suggested that Council work with the Town Manager regarding possible recommendations,
since the tools to examine different options were available. He did say that at the end of three
years if Option 4 were initiated and the 1.5% COLA applied, the Town would have addressed
the compensation issue in an "upright" manner.
Mr. Goodman asked regarding Option 4, if compression raises were recommended would
that be all or would it be getting employees to the minimum salary with compression raises.
Mr. Miner said the compression raise included the minimum, so the employee would get both
with that option.
Mr. East asked if there was a "rule of thumb" regarding salaries vs. the size of the budget
itself. Mr. Utt said he knew there was nothing similar to the 15% reserve minimum balance
that would be applied to salaries.
Page 5 of 11 /November 21, 2017
In addition, Mr. East asked, given the 12% shift in salaries and the addition of nearly one-half
million dollars to the budget, if was there were any way to forecast where the Town would be
five or six years ahead. Mr. Utt replied that the $400,000 number was for all of the employees
of the Town. The Water and Sewer crews were different in that their funding source was the
enterprise funds.
Approximately 20% of the cost of the implementation he said, would be taken care of in a
different manner. Taking 20% off the cost for all employees would give approximately the
cost of the water and sewer crews, while the remainder of the cost represented the General
Fund employees. The General Fund was where the focus was because of budget issues. For
example he said that he could not fund a police officer position out of the Water Fund. Mr.
East said the question was the same but was for a lesser amount, which Mr. Utt estimated at
approximately $340,000.
Mr. Goodman ventured that the amount was for next year. Under this proposal this would be
the toughest year because of the estimated cost of $158,000. Mr. Utt agreed and that it was
also in addition to this year.
Mr. Utt said originally the vision was to have the compensation plan start July 1 sl of the
current fiscal year. There was $150,000 budgeted for that 80% of employees which was
expected to cover the majority of the expense for the first year of implementation. He
remembered that there was some leeway due to the Economic Development Department that
was still in the budget even though the position was not going to be funded.
He added that now it was November and he asked Council to consider instead of the
90%/95%/100% implementation, he said for the employees' sake he wanted to consider 93%
for Option 3. He asked Council for the authorization to ask Springstead to come back with a
cost for Option 3 at 93% in Year One, and in Year 2 go up to 98% to try to speed up the
implementation to get the employees up to the 100% as quickly as possible.
Over the next couple of weeks, Mr. Utt requested Springstead assist him in preparing the
numbers so a recommendation for Council could be ready on December 5t" showing the cost
of implementation with forecasts ahead on the budget. He said he wanted to get to the 100%
market level quicker, if possible.
If Council was accepting of the proposal, Mr. Utt asked to draft the actual plan and have it as
of January 1 st so that employees could be notified that the compensation plan was approved
and implemented. He noted that he had a lot of patient employees, whose patience was
wearing thin.
Mr. East said that Council wanted to do everything they could, but given that the last budget
round used reserve funds, he needed to understand where that money was coming from not
only for this year but succeeding years.
Mr. Goodman said looking at the proposal cost $192,000 just in next year's budget, with
additional expense of $117,000 this fiscal year plus $117,000 and an additional $75,000 next
fiscal year. He understood that Council wanted to do the plan but they needed to know where
Page 6 of 11 /November 21, 2017
revenues were going. The last thing he wanted to happen was that the plan would be
adopted and implemented, but the Town would "hit a wall" fiscally and break its promise.
Mr. Utt understood, saying he did not want to promise the employees the Town would do
Option 3 all three years. While Option 3 over a three year period would cost approximately
$750,000, which was not far from estimates, he questioned whether or not it was affordable
over three years. If the implementation could be kept up, it might be possible to delve into it to
keep moving forward rather than the basic 1.5%-2.0% per year after the initial three years.
Mr. Goodman felt that keeping up with the compression raises was imperative. It was
important he said for folks to know that as they worked for the Town and spent their career
here, that their service was appreciated. He was pleased that the step plan would be
eliminated, and hoped to maintain compression raises and COLA's. He concluded that this
was the opportunity to fix the compensation issue, but it had to be certain that there would be
funding for years "down the road."
Mr. East mentioned that a recommendation that had not been addressed was a pay for
performance" system. The system he was familiar with he continued went by department,
with a certain amount of dollars going to each department whose manager, based on
employee performance, then issued the funds. While he said he was not sure how to do this,
Mr. East felt that if the recommendations of the study were to be reviewed and accepted, all
of the recommendations needed to be done including looking at pay for performance. He
noted that the recommendation would require serious focus since it would result in major
system change.
Mr. Goodman noted that pay for performance had been initiated about three years ago at his
work place and that managers regarded it with disfavor since it created conflict between
employees. Mr. East added that maybe there was a better way to do pay for performance, to
which Mr. Goodman agreed. Mr. Goodman also noted that the smaller the department
subject to pay for performance, the more negative impacts it had.
Mr. East responded that he thought pay for performance was beneficial where there was a
highly motivated employee and others not as motivated. His concern was the highly
motivated employee would be "demotivated" if their efforts were not acknowledged in some
way.
Mr. Goodman mentioned the practice of "in -band adjustments" where, for an employee who
does consistently well, the manager could seek funding and request a salary adjustment up
to 10%. Increases between 10% and 15% required approval of the governing body with15%
being the limit. There were specific guidelines what a manager had to do to seek that raise.
The policy, he added was equitable for each department, no matter what the employee did
and was available to each manager to seek raises for an employee doing well.
Mr. Radcliffe suggested that a workshop could be held to review the options and perhaps
take action before Christmas, since the employees had waited since June. Following a brief
discussion between Mr. Utt and Council, it was decided that a summary which would give
Council further information would be presented at the December 5th meeting.
Page 7 of 11 /November 21, 2017
Next item on the agenda was an update on Town committee vacancies (Item 8a).
Mr. Utt referred to the packet summary of committee vacancies. Reviewing the packet
summary he noted the following:
The Board of Zoning Appeals had two terms to expire. Mr. Kuntz declined
reappointment, while Mr. Talbert consented to reappointment. This left one
regular member vacancy and two alternate vacancies. Council would need to
pass a resolution nominating a person to the BZA, but the actual appointment
would be by the Circuit Court Judge.
• The Planning Commission still had one vacancy. An application had been
received from Melissa Thomas who demonstrated a strong interest in the
vacancy.
• Pulaski Housing and Redevelopment Authority -The Authority had one
vacancy and three expired terms (Roger Leonard, Linda Davis, Harold
Lambert). Mr. Lambert decided to retire from the Authority, but the other two
were interested in continuing to serve. This would leave two vacancies on the
Authority.
• The Architectural Review Board had one vacancy for the professional on the
Board. The Town was seeking a qualified candidate.
• The Housing Board of Adjustment and Appeals had two vacancies.
Since there was an immediate need for the Housing Authority to take action on a matter, Mr.
Utt requested Council's consideration of the resolution (Resolution 2017-28) reappointing Ms.
Davis and Mr. Leonard under Item 8b. In addition he asked for their thoughts on Mr. Talbert
for the BZA and Mrs. Thomas for the Planning Commission.
Mayor Glenn asked if there was a motion concerning Resolution 2017-28. Mr. Kidd moved to
adopt Resolution 2017-28 as written. The motion was seconded by Mr. Clark and approved
on the following roll call vote:
Mr.
Radcliffe
-Aye
Mr.
Goodman
-Aye
Mr.
East
-Aye
Mr.
Kidd
-Aye
Mr.
Clark
-Aye
Mr.
Penn
-Aye
Mayor Glenn asked Council if they had any thought about asking Mrs. Thomas to join the
Commission. Mr. Utt suggested that Council authorize staff prepare the appropriate
documentation for Council's action at the December 5th meeting.
Mr. Goodman made the motion which was seconded by Mr. Clark and approved on the
following roll call vote:
Page 8 of 11 /November 21, 2017
Mr.
Radcliffe
-Aye
Mr.
Goodman
-Aye
Mr.
East
-Aye
Mr.
Kidd
-Aye
Mr.
Clark
-Aye
Mr.
Penn
-Aye
Regarding Mr. Talbert, Mr. Utt said that the Council would need to recommend to the Circuit
Court Judge that he be reappointed to the Town Board of Zoning Appeals.
The motion was made by Mr. Clark, seconded by Mr. Goodman and approved on the
following roll call vote:
Mr. Radcliffe -Aye
Mr. East -Aye
Mr. Clark -Aye
Mr. Goodman -Aye
Mr. Kidd -Aye
Mr. Penn -Aye
Mr. Utt noted that efforts using social media and the newspaper could be used to find
persons interested in serving on some of the Town's committees.
Next item on the agenda was ordinances amending the Zoning Regulations (Item 10a and
10b).
Mayor Glenn asked for a motion regarding Ordinance 2017-12 Urban Agriculture (Item 10a).
Mr. East moved that Council adopt Ordinance 2017-12 as written. His motion was seconded
by Mr. Clark and approved on the following roll call vote.-
Mr.
ote:
Mr.
Radcliffe
-Aye
Mr.
Goodman
-Aye
Mr.
East
-Aye
Mr.
Kidd
-Aye
Mr.
Clark
-Aye
Mr.
Penn
-Aye
Mayor Glenn asked if there were a motion concerning Ordinance 2017-13 Smith Lane Proffer
Amendment (Item 10b). Mr. Clark moved to adopt Ordinance 2017-13 as written. The motion
was seconded by Mr. Goodman and approved on the following roll call vote:
Mr. Radcliffe -Aye
Mr. East -Aye
Mr. Clark -Aye
Mr. Goodman -Aye
Mr. Kidd -Aye
Mr. Penn -Aye
Council then moved on to the Round Table Discussions (Item 14). Mayor Glenn called for
comments from the Council.
Mr. Radcliffe thanked staff for their patience.
Mr. East noted that the Christmas lights were in Jackson Park and asked if a trial run had
taken place. Mr. Utt responded no, but that it was scheduled for the next day. Mayor Glenn
asked when the park would be lit. Mr. Utt responded that it would be at the Christmas Tree
Lighting and Parade on December 7t1
Mr. Clark said he wished to echo Mr. Radcliffe's comments and asked for patience as the
Council worked the matter (salaries) out.
Page 9 of 11/November 21, 2017
Mr. Goodman expressed the same sentiments as Mr. Radcliffe and Mr. Clark, and noted the
difficulty in getting the information, but was glad to have it. He looked forward to three or four
years down the road, once the plan was implemented to giving employees regular raises.
Mr. Kidd said he was glad to actually have the numbers and extended thanks to the
employees for "hanging with" the Council.
Mr. Penn had no comment.
Mayor Glenn asked Mr. Utt on the status of the Post Office. Mr. Utt said his office spoke with
Senator Warner's officer earlier in the day. Senator Warner's office had contacted the Postal
Service last week and the day before and received a reply today that the USPS had to review
the matter before issuing a formal response. The Senator's office said that given this reply,
they did not expect anything formal before next week.
Next item on the agenda was the Closed Session (Item 14). Mayor Glenn called for a motion
under (1) Va. Code 2.2-3711 a (1) discussion for consideration of employment, assignment,
appointment, promotion, performance, demotion, salaries, disciplining, or resignation of public
officers, appointees or employees for one item regarding an employee contract review and (2)
Virginia Code 2.2-3711, a (7), Consultation with legal counsel and briefings by staff members
or consultants pertaining to actual or probable litigation, where such consultation or briefing in
open meeting would adversely affect the negotiating or litigating posture of the public body for
three (3) matters involving: sewer non-compliance, proposed boundary adjustment request
update and a procedural allegation.
Mr. Goodman moved to go into Closed Session. His motion was seconded by Mr. Clark and
approved on the following roll call vote:
Mr.
Radcliffe
-Aye
Mr.
Goodman
-Aye
Mr.
East
-Aye
Mr.
Kidd
-Aye
Mr.
Clark
-Aye
Mr.
Penn
-Aye
Council entered Closed Session at 6:27 p.m.
Council returned from Closed Session at 7:38 p.m.
Mayor Glenn called for a motion that Council only discussed those four items for which they
went into Closed Session, regarding one item under Virginia Code 2.2-3711 a (1) and three
items under Virginia Code 2.2-3711 a (7).
Mr. Goodman made the motion which was seconded by Mr. Clark and carried on the
following roll call vote:
Mr. Radcliffe -Aye Mr. Goodman -Aye
Mr. East -Aye Mr. Kidd -Aye
Mr. Clark -Aye Mr. Penn -Aye
Page 10 of 11 /November 21, 2017
Noting that the scheduled Council meeting on Tuesday, January 2, 2018 fell on a Town
holiday, Mr. Goodman moved that the date of the Council meeting be moved to Wednesday,
January 3, 2018. The motion was seconded by Mr. East and approved on the following roll
call vote:
Mr. Radcliffe -Aye Mr. Goodman -Aye
Mr. East -Aye Mr. Kidd -Aye
Mr. Clark -Aye Mr. Penn -Aye
There being no further business, Mr. Goodman moved to adjourn. The motion was seconded
by Mr. East and approved by unanimous voice vote at 7:40 p,. -m.
c
Robert . Glenn
Mayor
ATTEST:
David N. Quesenberry
Clerk of Council
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Page 11 of 11 /November 21, 2017