HomeMy WebLinkAbout12-16-251
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Town Council Meeting Minutes
December 16, 2025
1. The Mayor called the meeting to order at 6:46 p.m. and asked for a roll call.
Jeremy L. Clark- Aye G. Tyler Clontz- Aye Mayor Collins- Aye
Sunshine N. Cope- Absent Steven W. Erickson- Absent
Brooks R. Dawson- Aye Joel B. Burchett- Aye
2. Modification to Closed Session- No modifications were made.
3. The Mayor asked for a motion to enter into Closed Session to discuss the following
items:
a. VA Code 2.2-3711 (A) 1 (1 item)- Personnel
i. Appointments to Boards
The motion was made by Councilman Clark and seconded by Vice -Mayor Dawson.
Jeremy L. Clark- Aye G. Tyler Clontz- Aye Mayor Collins- Aye
Sunshine N. Cope- Absent Steven W. Erickson- Absent
Brooks R. Dawson- Aye Joel B. Burchett- Aye
Councilman Erickson joined the meeting before entering into Closed Session.
The following council members and staff entered into Closed Session: Councilman Clark,
Vice -Mayor Dawson, Councilman Clontz, Councilman Erickson, Councilman Erickson,
Councilman Burchett, Mayor Collins, Town Manager, Todd Day, Town Attorneys Scot
Farthing and Andrew McBride, and Clerk of Council, Ms. Hale.
7:00 p.m.
Open Session
4. Certification of Closed Session- The Mayor asked for a motion to certify that only the
following items were discussed during Closed Session:
a. VA Code 2.2-3711 (A) 1 (1 item)- Personnel
i. Appointments to Boards
The motion was made by Councilman Clontz and seconded by Councilman Clark.
Jeremy L. Clark- Aye G. Tyler Clontz- Aye Mayor Collins- Aye
Sunshine N. Cope- Absent Steven W. Erickson- Aye
Brooks R. Dawson- Aye Joel B. Burchett- Aye
5. Councilman Burchett led the audience in the Pledge of Allegiance.
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6. Councilman Clark gave the invocation.
7. Mayor Collins welcomed all in attendance and those viewing online.
8. Modification to Public Session- No modifications were made.
9. Presentations
a. Pulaski County Chamber of Commerce 2025 Town of Pulaski Businesses
Recognition- Sam Edwards, Chamber of Commerce Executive Director
Ms. Edwards explained that she is presenting the recipients of the 2025 Chamber
Awards on behalf of the Pulaski County Chamber of Commerce. She noted that
there are six award categories in total, with three of the recipients located within
the Town of Pulaski. The awards are intended to recognize businesses and
organizations that demonstrate dedication, innovation, and service to the
community.
She explained the nomination and selection process in detail. Each year, the
Chamber opens a two -month nomination period during which community
members and businesses can submit nominations anonymously via a Google form
promoted through social media, newsletters, and local newspapers. Nominations
are compiled, and businesses receiving multiple nominations advance to finalist
status. Typically, finalists are narrowed to three based on the number of votes
received. The Chamber's Executive Committee then reviews each nomination and
the reasons provided, selecting winners based on the businesses' activities and
impact during the year. The final selection is made through an anonymous vote by
the Executive Committee, ensuring a balance between community input and the
Chamber's behind -the -scenes perspective.
Ms. Edwards announced that the 2025 Nonprofit Excellence Award was
presented to Instill Mindfulness. Since relocating to Pulaski County in 2023, the
organization has made a significant impact through its Center for Wellbeing,
addressing mental health challenges, substance use, and housing instability using
mindfulness -informed programs. In just two years, Instill Mindfulness has grown
from two staff members to ten and has served hundreds of residents through peer
recovery programs, community mindfulness events, and specialized training
initiatives. Their work was described as strengthening resilience, well-being, and
connection throughout Pulaski County, the Town of Pulaski, and the broader New
River Valley.
Representatives Jamie, Regina, and Terrie were present to accept a certificate of
recognition on behalf of Instill Mindfulness. Ms. Edwards noted that while award
recipients already received trophies at the Chamber's annual dinner, the Town of
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Pulaski wanted to provide special recognition as well, emphasizing pride in their
accomplishments.
The Small Business of the Year Award was announced as going to Gem City
Market. Ms. Edwards described the business as a cornerstone of downtown
Pulaski, providing a boutique -style shopping experience that draws people to
Main Street. She highlighted the role of strong business leadership in downtown
revitalization efforts and praised Gem City Market for setting a standard through
creativity, community responsiveness, and attention to customer needs.
Ms. Edwards specifically commended Meredith, noting her responsiveness to
customer feedback and her habit of quickly incorporating requested items into the
store's offerings. A lighthearted discussion follows about "Twillys," decorative
accessories sold at the shop, illustrating how small, community -driven ideas have
translated into popular products and successful sales. Meredith, along with family
members, comes forward to receive the recognition.
The final award, Business Executive of the Year, was announced as going to Rob
Graham, Superintendent of Pulaski County Schools. Ms. Edwards explained that
Mr. Graham was unable to attend due to a rescheduled school board meeting
caused by recent snow. She praised his genuine leadership and noted that his work
has had a lasting impact on the school system, families, and the broader
community.
Manager Day commented on the significance of the awards, noting that three of
the six awards went to Town of Pulaski recipients, which he views as an
impressive accomplishment given that the Chamber includes businesses beyond
Pulaski County, including areas such as Radford and Montgomery County. Ms.
Edwards acknowledged that many other Town of Pulaski businesses and
individuals were nominated and reached finalist status, citing examples such as
Sherry Hodge of Hodge Insurance. Manager Day further highlighted one of Mr.
Graham's achievements: all Pulaski County schools being fully accredited in the
current year, describing it as a major and positive milestone.
Manager Day expressed appreciation to all award recipients for their contributions
to the Town of Pulaski. Ms. Edwards emphasized that while final selections are
difficult, the winners clearly stood out. Councilman Burchett added a comment
recognizing an individual associated with Instill Mindfulness, Pamela Edwards,
noting her dedication and caring nature, and Ms. Edwards acknowledged others
who were present at the Chamber's annual dinner. The discussion concludes with
general praise for the award recipients and gratitude for their positive impact on
the community.
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b. Public Works Update- Kim Caudill, Town of Pulaski Public Works Department
Manager
Ms. Caudill explained that she will provide a recap of activities for 2025, noting
that each year has been increasingly busy due to ongoing growth and development
projects, in addition to routine maintenance.
She began with winter weather response, describing extensive snow removal and
the cleanup of downed trees and limbs starting in January and extending into the
spring. As the seasons progressed, mowing operations began, with six of the
town's eight parks contracted out, while Public Works continued to maintain
Sixth Street Park, Valley Street Park, the town cemeteries, and rights -of -way,
primarily in the downtown area. In April, the department launched a daily water
meter replacement program, with crews replacing approximately 20 meters per
day. Over an eight -week period, around 750 meters were replaced, and Ms.
Caudill noted plans to resume the program in January, weather permitting, to
replace an additional 450 meters currently on order.
Ms. Caudill reported that brush cutting and pickup have continued year-round in
response to citizen requests, generally on a monthly schedule, though at times
more frequently during the early summer and fall. She outlined ongoing
challenges with water line breaks and sewer backups, noting that there have been
over 100 sewer -related calls and approximately 75 water breaks in 2025, not
including several incidents occurring during the current week. The department
proactively monitors 10 to 12 problematic sewer areas, typically older lines or
areas with poor slope, flushing them weekly or bi-weekly to prevent backups.
Approximately 15 new water services were installed during the year, including
infrastructure work on West Main Street, Main Street, and First Street Northeast
to support the proposed brewery and apartment developments.
In preparation for these developments, Public Works crews spent months
installing new water lines, sidewalks, and concrete work, and the town contracted
paving and pavement markings to create parking in the area. Interior maintenance
was also performed on town -owned buildings, and the general properties crew
completed a long-standing parking and storage project behind the Public Works
facility. In addition, staff from multiple divisions worked for months on holiday
decorations, including checking lights and wiring and even constructing some of
the decorative trees and displays, which Ms. Caudill noted will be taken down in
early January.
Ms. Caudill highlighted the behind -the -scenes work of the vehicle maintenance
team, which services and repairs the town's fleet, including police vehicles, fire
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trucks, public works equipment, transit buses, and New River Valley Senior
Services vehicles. She reported extensive maintenance activity, including
servicing seasonal equipment, conducting over 40 state inspections in November,
and completing more than 100 oil changes. Leaf collection was delayed by recent
weather but is ongoing and expected to be completed soon. She also briefly
updated the council on pump station operations, noting that all four pumps at
Station 4B are currently in full service, which is a positive development given
frequent maintenance challenges.
Looking ahead, Ms. Caudill announced plans to resume meter replacements in
January and begin a comprehensive replacement of faded, damaged, or outdated
street signs and posts. Crews will inventory existing signs, use materials already
on hand, and order additional supplies as needed to ensure all signage is visible
and legible. She concluded by noting that the department has responded to
multiple water breaks that day, with crews working since early morning hours in
difficult weather conditions. Mayor Collins commended the Public Works team
for their efforts, particularly their work on storm cleanup and holiday decorations.
Vice -Mayor Dawson asked for clarification about the recurring sewer lines that
require regular flushing. Ms. Caudill explained that these are locations with
repeated issues, often due to older infrastructure, poor slope, or grease buildup,
frequently associated with restaurant activity. Proactive flushing helps prevent
backups and provides capacity if private service lines experience problems.
Councilman Burchett questioned the town's street sweeper, with Ms. Caudill
acknowledging ongoing maintenance issues and high repair costs. She explained
that the sweeper is not currently on a fixed schedule but is deployed as needed,
particularly before events or when residents request service. Weather conditions
and mechanical reliability make routine scheduling difficult, though there is an
intention to resume more regular sweeping in the spring if conditions and
equipment allow. Ms. Caudill also noted that the department reached full staffing
in October for the first time in a long while, though one employee is expected to
depart soon.
Councilman Erickson asked about the town's liability when sewer backups occur
in private homes through no fault of the homeowner. Ms. Caudill explained that
the town has sovereign immunity, but the department works with affected
residents to address the situation. Crews can clear blockages from clean -outs
toward the main line but avoid actions that could worsen backups inside homes.
Manager Day noted that all incidents are reported to the town's insurance
provider, which handles claims and formal responses. While the town is not self -
insured, some claims have been paid through insurance, depending on
circumstances.
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10. Voting Items
Resolution 2025-41 Re -Appointing Members to the Town of Pulaski, Virginia
Cemetery Board of Trustees
The motion was made by Councilman Clontz and seconded by Councilman Clark
to adopt Resolution 2025-41.
Jeremy L. Clark- Aye G. Tyler Clontz- Aye Mayor Collins- Aye
Sunshine N. Cope- Absent Steven W. Erickson- Aye
Brooks R. Dawson- Aye Joel B. Burchett- Aye
b. Resolution 2025-42 Re -Appointing Shannon Ainsley to the New River Valley
Housing Fund
The motion was made by Vice -Mayor Dawson and seconded by Councilman
Clark.
Jeremy L. Clark- Aye G. Tyler Clontz- Aye Mayor Collins- Aye
Sunshine N. Cope- Absent Steven W. Erickson- Aye
Brooks R. Dawson- Aye Joel B. Burchett- Aye
11. Discussions
a. GFL Bulk Pickup Update- Jackie Morris, Town of Pulaski Finance Director
Ms. Morris provided an update on garbage and bulk collection and announced a
significant service change set to begin in January 2026. Ms. Morris explained that
GFL has provided regular trash service and monthly bulk pickup for the Town of
Pulaski for several years, but concerns and suggestions from residents, staff, and GFL
itself prompted a reevaluation of the bulk pickup process.
Beginning January 6, bulk pickup will be available every Tuesday on a scheduled
basis rather than one week per month. Residents will be required to call GFL directly
using a dedicated phone line to schedule a pickup, rather than contacting the town's
finance department. The existing rules will remain in place, including a limit of three
items per pickup and curbside placement by 6:00 a.m. on the scheduled day.
Residents may call as late as 4:00 p.m. on the Monday prior to schedule a pickup for
that same week. GFL will provide the finance department with a list of scheduled
pickups to help staff respond to any questions or concerns from residents.
Ms. Morris also reviewed items that are not accepted for bulk pickup, including tires,
paint, batteries, appliances, items containing freon, and combustible liquids. She
outlined a comprehensive communication plan to ensure residents are well informed,
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including announcements on the town's website and Facebook page, advertisements
in the Patriot newspaper, inserts in water bills, and notices in the town newsletter.
Vice -Mayor Dawson expressed strong support for the change, noting that it provides
residents with a consistent pickup day, reduces confusion, improves communication,
and shifts responsibility for scheduling back to GFL. Manager Day also noted that the
town will provide guidance on how residents can properly dispose of items that are
not eligible for bulk pickup.
12. Public Comment Period
Phillip Shrewsbury, a resident of Valley Road, addressed the council regarding ongoing
low water pressure at his home. He explained that for the past five to six days he has been
unable to adequately run household necessities such as the dishwasher, washing machine,
or shower. He reported measuring water pressure as low as 18 pounds, well below the 34
to 37 pounds he stated the town engineer indicated was normal. Mr. Shrewsbury
expressed frustration with the lack of resolution and emphasized the impact on his daily
living.
Vice -Mayor Dawson asked whether the town had inspected the water line. Mr.
Shrewsbury noted that town staff have checked the meter in the past but that he is often
not informed of findings. Manager Day acknowledged multiple water line breaks in
recent days and assured him that someone would follow up with him within the week. A
request by Councilman Erickson was also made to test the fire hydrant closest to his
home to gather additional information on water pressure in the area. Mr. Shrewsbury
reiterated concerns about aging water infrastructure and past issues with water tanks and
pumping schedules. Manager Day committed to contacting him in writing and addressing
the problem promptly.
Terrie Sternberg of North Washington Avenue, addressed the council to provide an
update related to Rest and Rise and prior discussions about establishing a shelter or
warming station. Ms. Sternberg referenced a presentation made to the council in
November and a follow-up letter dated December 3 that was sent after a closed session
meeting involving legal counsel. She thanked the council for the letter and acknowledged
the town's position that the matter should be referred to the Planning Commission due to
zoning, ordinance, and special exception considerations.
Ms. Sternberg explained that she shared the council's response and rationale with the
Ministerial Association and host churches during their December meeting. She noted that
the group understands the complexity of zoning and regulatory requirements and that the
association is unified and aligned in its understanding of the town's concerns and
direction. She indicated that the group is moving forward with that understanding as they
continue discussions related to shelter and warming station efforts.
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Ms. Sternberg continued her public comments by explaining that, following the
Ministerial Association meeting, representatives met with Fire Chief Conner, Deputy Fire
Marshal Bruce, and Zoning Administrator Nathan Smythers to ensure everyone
understood the town's requirements. During that meeting, it was reinforced that without
completing the necessary Planning Commission and zoning processes, nighttime
sheltering could not move forward, resulting in a decision not to operate Rest and Rise as
an overnight shelter this winter. Ms. Sternberg noted that the group was unaware months
earlier that these steps would be required and characterizes this as a lesson learned.
Ms. Sternberg raised a lingering concern regarding a 2023 ordinance that allows churches
to use their facilities as an accessory use for emergency cold -weather sheltering. She
cited language in the zoning ordinance that appears to permit such use and questions how
this provision is intended to function if it still requires extensive zoning and planning
approval. She explained that Zoning Administrator Mr. Smythers is reviewing this issue
to clarify whether the accessory use ordinance could allow emergency warming services
without additional approvals. Despite this uncertainty, Ms. Sternberg emphasized the
cooperative and respectful working relationship among the Ministerial Association, town
staff, police, and fire officials.
She also described current interim efforts, noting that the police department is assisting in
checking on people in vulnerable situations and that funds are being used to provide
motel stays for those at risk during extreme cold. Ms. Sternberg underscored the
emotional toll on peer workers from Instill Mindfulness, individuals with lived
experience of homelessness, who are deeply distressed by the inability to provide shelter
through Rest and Rise. She concluded by urging council members to consider what steps
are necessary to prevent people from remaining outdoors in dangerous weather, stressing
the urgency and human cost of inaction.
13. Consent Agenda
a. Consideration of December 2, 2025 Town Council Meeting Minutes
The motion was made by Councilman Clark and seconded by Vice -Mayor
Dawson to adopt the minutes as written.
Jeremy L. Clark- Aye G. Tyler Clontz- Abstained Mayor Collins- Aye
Sunshine N. Cope- Absent Steven W. Erickson- Aye
Brooks R. Dawson- Aye Joel B. Burchett- Aye
14. Council Comments and Board Updates
Councilman Clark offered brief holiday wishes to the community.
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Vice -Mayor Dawson echoed those sentiments and added appreciation for the Pulaski
County Chamber of Commerce and Ms. Edwards, praising their extensive work in
recognizing community members and strengthening local pride.
Councilman Erickson provided an update on Virginia's First, noting recent meetings
related to the Dublin industrial park. He reported that several projects are nearing
completion, while others remain confidential. He then addressed the Rest and Rise issue,
expressing deep personal concern and frustration that the town is no closer to providing
shelter solutions than it was a year earlier. He read numerous public comments from
Facebook, many from unhoused individuals and community members, criticizing the
town's perceived lack of compassion and urging leaders to prioritize human decency over
procedural barriers. The comments drew comparisons to animal welfare, questioned the
selective enforcement of ordinances, and called for changes in leadership. Councilman
Erickson emphasized that unhoused individuals are constituents deserving of care and
argues that the town can and should do better to protect people from life -threatening cold
conditions.
In response, Mayor Collins stated that he has no formal comment but stressed that neither
he nor the council members are heartless or indifferent. He acknowledged the difficulty
of the situation, emphasizing the need to balance compassion with safety and regulatory
responsibilities. He affirmed that the council and town staff are trying to address the
issue, noting ongoing communication with the town manager and stakeholders. Mayor
Collins concludes by stating that no one wants to see anyone harmed or die due to
exposure, underscoring that the matter is complex and emotionally challenging for all
involved.
Mayor Collins continued his response by emphasizing that the council has a
responsibility to protect everyone in the community and to act in what members believe
is the best overall interest of the town. He acknowledged that not everyone will agree
with council decisions and that actions taken to help one person may upset another, but
reiterated that safety and responsibility remain central to their role. He stated that the
council will continue to work within its abilities and guidance, striving to do what they
believe is right.
Shifting to a more optimistic tone, the mayor remarked on the town's appearance during
the holiday season, noting the beauty of the Christmas lights and improvements
throughout Pulaski. He reflected that many communities face similar challenges and that
meaningful change takes time. Drawing on a metaphor, he explains that progress happens
"one bite at a time," stressing that the town did not reach its current challenges overnight
and will not resolve them instantly. He concluded by encouraging generosity during the
holiday season and urging residents to help and care for one another as the town moves
forward.
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15. Manager's Report
a. Town Offices & Convenience Center will be closed December 24-26cn
Manager Day delivered his report by highlighting a positive development related
to a federally required lead service line identification project. He explained that
several years earlier the town received a grant of approximately $750,000 to
comply with federal mandates to identify any existing lead service lines. Due to
staffing constraints and competing responsibilities, the project experienced delays.
However, after challenging staff to complete the work in-house, the town was
able to significantly reduce costs.
He reported that by completing the work internally, the town avoided borrowing
approximately $403,000, resulting in substantial savings. He commended staff
members, including Austin Painter, Chris Phillips, Kim Caudill, and others, for
their efforts, noting that the project was officially finalized that day. He also
offered praise to Lin Martin and complimented the success of the Christmas
parade, stating that the town looks excellent and expressing optimism for the
upcoming year.
16. Reminder of Future Council Meeting
a. January 6, 2026; Closed Session 6:00 p.m./ Open Session 7:00 p.m.
17. With no further business, the Mayor adjourned the meeting at 7:53 p.m.
ATTEST
ivia C. Hale
Clerk of Council
I
TOWN of PULASK RGINIA
Brooks R. Dawson
Vice -Mayor
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